How do I make a booking?

 

Making a Booking Request

  • Guests must create a user account via signup in order to use the website. 
  • From the homepage, the guest can start a search with their check in /  check out dates.
  • Guest can browse through the various available homestays and their rooms.
  • Guest must use the profile page of the homestay to select a room and contact the Host by submitting a booking request.
  • Wait for the Host to reply.

Chat with the Host

  • Host is notified of the request and can reply via the booking request page.
  • Guest and Host exchanges messages (including a video message up to 5 min).
  • The Guest is able to proceed with the booking once the Host formally accepts the request.

Confirm the Booking

  • Guest is notified that the request has been accepted and they can now proceed to the checkout page.
  • The Guest confirms the booking by paying the Homestay.com commission fee.
  • The confirmed booking page provides the Guest with the Host's exact address and contact details.

 


We're here to help!

If you have a question we haven't answered, get in touch at support@homestay.com.

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