Need help?Help Center HostsBackBackGeneralHostsGuestsMessagingReviewsHostsGeneral HostsSynchronise your calendar with a 3rd partyHow to Synchronise my Homestay.com calendar with my Google Calendar How do I edit my listing?How do I make my profile look great? What if I feel unhappy with a guest?See More 8 articlesSigning Up as a HostDo hosts have to pay taxes?Do I have to set house rules?How can I prepare myself as a host?How do I keep my availability calendar up-to-date?Is there an approval process?See More 6 articlesHosting StandardsYour listing informationGuest expectations – house rulesGuest expectations - Facilities / AmenitiesYour room availabilityGuest expectations - guest bookingsSee More 8 articlesBookings Can I cancel an accepted request?How to offer a discount?What if a guest wants to see my home before booking? What should I do after I receive my guests reservation? How much time do I have to respond to a booking request? See More 10 articlesYour Host Profile and ListingHow to set your preferred length/duration of guests stayYour Host Dashboard explained. How do I edit Pictures? How do I edit Rules/Payment and Cancellation Policy? How do I edit Meals?See More 18 articlesWhen your guests arriveWhat if my guest makes a complaint? What happens if my guest makes me uncomfortable?Is there a charge for self catering?Do guests expect to eat dinner with their host?Do I need to serve breakfast to the guest(s) or can I leave it out for them?See More 8 articlesYour PhotosWhat photos should I upload to my profile?How can I add my listings photos?How can I add better photos to my listing?Changes & CancellationsCan I change a confirmed booking? Can a host cancel a booking?How can I cancel a booking?Payments & RefundsHow do I set seasonal/ custom rates/ prices for peak season or weekend rates? Can I use PayPal for my guest to pay me? How do I refund a guest? Am I eligible for the Deposit payment option?How do I enable the Deposit payment option?See More 11 articlesWe're here to help!If you have a question we haven't answered, get in touch at support@homestay.com.