Need help?Help Center HostsBackBackGeneralHostsGuestsMessagingReviewsHostsGeneral HostsHow do I edit my listing?How do I make my profile look great?Synchronise your calendar with a 3rd partyHow to Synchronise my Homestay.com calendar with my Google Calendar What if I feel unhappy with a guest?See More 8 articlesSigning Up as a HostHow can I prepare myself as a host?Is there an approval process?Do I have to set house rules?How do I keep my availability calendar up-to-date?Will my private details be secure?See More 6 articlesHosting StandardsWelcoming guestsYour listing informationYour room availabilityGuest expectations – house rulesGuest expectations - Facilities / AmenitiesSee More 8 articlesBookings How much time do I have to respond to a booking request? Can I cancel an accepted request?What if a guest wants to see my home before booking? Will I be notified of confirmed bookings?What should I do after I receive my guests reservation? See More 10 articlesYour Host Profile and ListingYour Host Dashboard explained. How do I edit or change the details in my listing?How to set your preferred length/duration of guests stayCan I decline a request? How do I edit Pictures? See More 19 articlesWhen your guests arriveDo I need to serve breakfast to the guest(s) or can I leave it out for them?Do guests expect to eat dinner with their host?Do I have to provide a key for my guest(s)?Do I need to stay in my house after the guest arrives?What happens if my guest makes me uncomfortable?See More 8 articlesYour PhotosWhat photos should I upload to my profile?How can I add my listings photos?How can I add better photos to my listing?Changes & CancellationsCan I change a confirmed booking? Can a host cancel a booking?How can I cancel a booking?Payments & RefundsHow do I set seasonal/ custom rates/ prices for peak season or weekend rates? Can I use PayPal for my guest to pay me? How do I refund a guest? Am I eligible for the Deposit payment option?How do I enable the Deposit payment option?See More 11 articlesWe're here to help!If you have a question we haven't answered, get in touch at support@homestay.com.