Need help?
Questions asked by workers
- What is Homestay.com & how does it work?
- Who are the hosts on Homestay.com
- Can anyone signup as a host?
- How much does it cost to signup to Homestay.com?
- How do I sign up as a host?
- Can I set a preference for female / male guests only?
- Can I set House Rules?
- How do I get paid?
- How am I protected for No-shows / Cancellations?
- Must I accept every request I receive?
- How do I make a booking?
- How much do I pay for a reservation?
- How does Homestay.com address trust and safety?
- How do I reset my password?
- Why should I get involved?
Questions asked by organisations
- What is Homestay.com and how does it work?
- What is the NHS/Social Care Homestay Hub?
- What is expected of a Trust participating?
- Is there any cost involved in participating in the pilot program?
- What will the Trust be responsible for?
- How can my NHS Trust get involved?
- Who are the Hosts & Guests?
- Can anyone sign up as a host?
- How does Homestay address Trust and Safety?
- Does Homestay visit and verify the Hosts?
- How much does it cost a Host or Guest to signup?
- Can a Trust book or pay on behalf of a NHS Guest?
- What support is available to Hosts and Guests?
- What happens if the Guest cancels, will the Host be compensated?
- What happens if the Host cancels the booking?
We're here to help!
If you have a question we haven't answered, get in touch at support@homestay.com.